It isn’t a one-stop shop for all your citation needs – nor is it meant to be – but it can often eliminate serious legwork. It’s affordable ($84 / location / year, as of this writing.) I often recommend it.
It’s a beta release, so my initial take is probably what you’d expect: there’s a lot of promise in these new features, but they need some work. (That’s true of any beta release.)
This post isn’t meant to be an exhaustive review, but rather just my lab notes so far. I may add updates as I notice new things in Moz Local Insights.
Anyway, let’s go through the three new tabs, one at a time:
Update 11/14/15: The “Performance” area is working for me now – as a result of either Moz’s fixes or my realizing a couple senior moments I’d had, or both.
I can’t say yet what I think of the “Performance” area, because I couldn’t get it to connect with my Google Analytics accounts (where I’ve got most of my clients’ GA dashboards).
Here’s a screenshot I nabbed from David’s announcement post, just to show you what the “Performance” tab should look like:
It appears to be a slick custom Google Analytics dashboard, essentially. Although geeks like me find it fun to sift through GA data, clients often don’t, so I think this will add value there.
It would be nice if Moz Local could attribute clicks you got as a result of your Google Places 3-pack rankings, if you’re using a tracking URL to track that stuff.
You’ll probably want to play around in the “Visibility” tab. By default, Moz Local will track the categories you specified as the keywords you want to track.
The search terms you want to rank for are probably pretty different from the categories you want Moz Local to use for your various listings. That’s why it would be nice if they sent you an email or showed a pop-up that says “Hey, update your keywords!” (I hope you can track more than 5 of them in version 2.0.)
Maybe they emphasize that step more if you’re setting up Moz Local for a given business for the first time; I set up my clients in there pre-Insights.
The bottom line is: be sure to click that “Add and Manage Keywords” and update your keywords before you do much else in the “Visibility” tab.
The “Reputation” tab doesn’t seem to reflect accurately (yet) how many reviews the business has, and where it’s got those reviews.
Here’s one example of a client who’s got reviews on a bunch of sites, including several that show up on page one when you search for him by name:
But here’s what Moz Local shows:
The “Reputation” tab has a nice, clean layout, so I think it will be useful as a reporting tool that clients can easily log into.
At that point it won’t be too different from the Google My Business reviews dashboard, but of course the issues with Google’s dashboard are (1) many clients can’t figure out how to get in there, and (2) with Google’s new interface it’s gotten even less intuitive. That this will be under the same roof as Moz Local’s other reporting features is nice.
One add-on I’d like to see in here is the ability to export your reviews: the text, the ratings, the reviewers’ names, where the reviews were written, when they were written – the whole burrito. (
There’s an ORM tool out there that has this export feature, but I can’t remember which one. ReviewTrackers gives you that ability. Thanks to Darren for reminding me.)
An export would be a handy feature partly so your reviews don’t go poof if they’re filtered or otherwise lost, and partly so it’s easy to mark them up with Schema and put them on your site (yes, even on Google+ and Yelp that’s OK).
In a nutshell: Moz has some work to do, but I like where “Insights” is headed.
What do you think of it so far?
Have you left them feedback on the beta version yet?
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