Like it or not, your business hinges on your reputation (or soon will). Your online reviews are an ever-growing part of your reputation – and sometimes they’re one and the same. But getting happy customers / clients / patients to speak up is hard.
There’s much more to it than just, “Run a good business and ask your customers.” Those two things are essential, but they’ll only get you so far. Whether your review strategy is pretty good or phenomenal depends on how well you know details, particularly the ins and outs of each review site that matters.
Even if you’ve done OK on reviews so far, you probably want to do even better.
Even if your business has done well so far with few or no reviews, you’ll need good reviews to bump it up a level. Also, you don’t want to wait until you’re in a hole with negative reviews to get serious about getting the happy people to speak up.
Do you have what it takes to start racking up the reviews? My 20-question quiz will tell you.
It’s tough, but doable. It’s not trivia or history quiz. All the questions focus on the real-life challenges you face as a business owner who works hard to win customers, works even harder to do a good job for them, and just wants more of them to speak up online. (It’s also relevant if you’re an SEO or other marketer and want to help your clients on reviews.)
What’s your score?
Any questions? (Please don’t give away the answers.)
Leave a comment!
P.S. Special thanks to Darren Shaw for his great feedback on the questions and answers.