Update 4/11/13: If your business is already listed on CitySearch and you simply want to claim your listing so you can make edits to it, go to https://signup.citygrid.com/cyb/find_business. If your business isn’t listed on CitySearch and you’re trying to add it, follow the below instructions.
Adding a free business listing to CitySearch.com has always been a little tricky.
It hasn’t even always been possible to do so: the site has flip-flopped between offering free listings and not offering them.
The latest curveball is the disappearance of CitySearch’s old “Add a business” form. It used to be buried a couple pages deep on the site, but – as I noticed a few weeks ago – the “submit” form now is completely gone.
No apparent way to list a business manually on CitySearch – other than maybe to wait a few months for InfoGroup to feed your info into the backend.
Bummer. It’s one of those sites your business needs to be listed on if you want to rank well in the Google+Local search results. Plus, especially given Google’s disastrous handling of Google+Local customer reviews recently and CitySearch’s huge role in the “local business reviews ecosystem,” it’s become a really good idea to try to get reviews on CitySearch. For which you need a listing on CitySearch.
My clever workaround solution? I poured myself a cold brew and resigned myself to being temporarily unable to build CitySearch listings for my newest clients. I’d been on the choppy old wooden roller coaster at CitySearch Land before and just assumed there was nothing to be done about the bumpy ride.
But today Travis Van Slooten of TVS Internet Marketing kindly told me that there’s actually a way – albeit a somewhat clunky and inconvenient one. His email explains:
They recently changed the format of their site and the “Add a Business” link broke and they are working on getting it back up. The problem is, the customer service rep I talked to said there was no time table as to when it will be fixed.
In the mean time, you can add a business for free by emailing them directly. Their email address is: firstname.lastname@example.org
All you have to give them is [your business name, address, and phone number] , web address, and category and they’ll add it manually for you. It takes them 3-5 days to create the listing and then 2 weeks before it’s searchable on their website.
To correct or delete duplicates, just send them an email at the same email address and they’ll fix everything for you. You don’t even have to have any listings claimed. You can just tell them, “I want to keep this listing so I can claim it but first make all these changes to it. Then for these other 2, please delete them.” Supposedly they’ll sort everything out for you.
If you already knew about this approach, I’m glad. But if you’re anything like me, then the above solution comes as a bit of good news to you.
I’d love to hear about your recent experiences with CitySearch free listings – so please leave a comment if you’ve got any intel to share.